The Criminal Sanctions Agency decided to develop agile practices in its software development project and introduce the SAFe model (Scaled Agile Framework) to streamline and speed up its operations.

The Criminal Sanctions Agency worked on a demanding and extensive ROTI development project, where the benefits of agile methods would significantly speed up the completion of the project. The project's goal is defined as improving the operations of the Criminal Sanctions Agency by, among other things, harmonising the work processes in community sanctions and imprisonment and by eliminating double work.

A joint client data system was chosen as a key change tool, replacing the VATI prisoner data system and the TYYNE data system for community sanctions. Product development aims to develop a new client data system that combines two separate systems to be decommissioned. The end result is a modernised and joint data system, required by legislation, speeding up work and improving management.

The project implementation schedules dragged on, so the project management team wanted to speed up product development. The acceleration was implemented by adopting an agile operating model, which improved the visibility of the product, accelerated the feedback cycle and thus quality, and focused on the implementation of the core features of the project by re-prioritising the content.