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Accessibility statement

Our goal is to provide digital services that are accessible to everyone, regardless of their situation. Accessibility improves the quality of services and ensures that everyone can benefit from them.

We are committed to complying with the EU Accessibility Directive and the Finnish Act on the Provision of Digital Services (306/2019). Our website, nitor.com, meets the accessibility requirements of levels A and AA of the Web Content Accessibility Guidelines (WCAG) version 2.2.

This accessibility statement was prepared on 13 May 2025, based on an internal accessibility assessment conducted by our experts.

Accessibility status of the website

The website partially meets the accessibility requirements. Non-compliance with the requirements and applicable exemptions is listed below.

Non-accessible content

Issues that hinder use

  • Some article images have incomplete, generic, or insufficient alternative text (WCAG 1.1.1 Non-text Content).

Feedback and contact information

Did you notice an accessibility issue on our website? If the issue is not listed in this statement, we welcome feedback.

You can send feedback to legal@nitor.com.

Processing of personal data

We process personal data following data protection legislation. Data is only used to process the feedback and for further contact and will not be used for other purposes without consent. Data is retained only for as long as necessary to process the feedback.

Read more about the processing of personal data and our privacy policy.

Enforcement procedure

If you notice accessibility issues on our website, please first contact us. We will respond to feedback within 14 days. If you are dissatisfied with the response or do not receive a response within two weeks, you can file a complaint with the supervisory authority.

Supervisory authority’s contact details

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
webaccessibility.fi (external link)
saavutettavuus@traficom.fi
Telephone switchboard 029 534 5000

Continuous improvement

We are continuously working to improve the accessibility of our services to ensure they are usable by as many users as possible.

For us, accessibility is about evaluating products and services and deeply integrating them into our product development and design systems. It also includes ongoing development of accessibility knowledge and capabilities across product teams and the entire organisation.

We approach accessibility holistically, recognising that shared learning is key to creating accessible user experiences.