The world's most accessible Service Map

The Helsinki metropolitan area Service Map is an open-source online service developed and maintained by the City of Helsinki allowing residents and visitors to the Helsinki metropolitan area to find available services and their information, such as opening hours, contact information and accessibility information. The City of Helsinki has been developing the Service Map for more than 10 years. A revised, more accessible Service Map was published in January 2020.

Easier access to information for more than 15,000 service locations

The Service Map is most often used to search for locations and view their information. The Service Map includes information on more than 15,000 services, ranging from libraries and schools to gyms and sports. Due to their diversity, information must be presented as clearly as possible to all users, regardless of their sensory or cognitive impairments. 

The City of Helsinki requires WCAG 2.0 level AA for its services. Although map services are not covered by the Accessibility Statement, the information in the Service Map about the services locations can also be utilized without the map itself. The site also supports the use of tools such as a screen reader.

Photos: City of Helsinki, Shutterstock