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World Usability Day: What designers need to know to take AI from very engineery to usable, discoverable and trustworthy

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World Usability Day: What designers need to know to take AI from very engineery to usable, discoverable and trustworthy

As designers, we will eventually need to design services that contain at least some aspects of interaction between a user and AI. Having used some of the novel natural language AI services, we know that the usability leaves a lot of room for improvement. In this article, we’ll give you a few pointers on where to get started to build the toolkit you need to design usable and trustworthy AI services.

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