We make digital development sustainable

Digital experiences transform life and work, requiring their creation to adhere to the highest standards of responsibility, quality, and impact. Our mission is to make digital development sustainable by taking digital quality and experience to a new level.

Businesses are facing increasing pressure to demonstrate ethical conduct and economic resilience, driven by compliance requirements as well as stakeholder expectations. We address this through a culture of integrity, accountability, and transparency embedded in our daily practices, while ensuring sustainable economic performance that delivers long-term value for all stakeholders.

Climate change shapes the world, requiring digital solutions that align with environmental responsibility and resilience. We are committed to creating adaptable, long-lasting solutions that deliver enduring positive impact in a changing world.

Digital innovation transforms businesses and work, making it crucial to attract and retain skilled professionals for long-term success. We invest in our people's well-being, growth, and engagement by fostering an inclusive, meaningful, and sustainable work culture. Our approach adapts to customer and business needs, embraces new technologies, and considers the full lifecycle of our solutions for lasting impact.

Our commitment to the Code of Conduct and responsible business practices is embedded in our strategy and pivotal to our business success. Every Nitorean, regardless of their role, must adhere to these principles.

Read our Code of Conduct here.

The foundation of our business lies in enduring partnerships. Customer satisfaction is one of our key metrics measured annually with an external partner, OnWay. We perceive economic accountability as the combination of steady, profitable business expansion alongside a conscientious network of partners.

We report openly on our sustainability through the United Nations Global Compact Communication on Progress and CDP global environmental disclosure system.

Our top priority is our employees' well-being, which is monitored through monthly questionnaires, an extensive annual survey by an independent party, and surveys for the loved ones of Nitoreans. To nurture our culture, we have the Kamu peer-to-peer coaching system for Nitoreans to mentor each other.

Our collaboration with Inklusiiv Oy enhances learning in diversity, equity, inclusivity, and belonging (DEIB). We've established DEIB principles and safer space rules, fostering a welcoming and supportive environment for all.

Our Core program allows all employees to dedicate 10% of their work time to competence development and internal projects. In addition, our Nitor’s Academy program provides tools for self-development planning and a budget for courses and conferences. With these programs, we provide a life-long development path that keeps our skills up to date and our people happy.

We are promoting environmental sustainability and conducting our business in a manner that is environmentally responsible, legal, and compliant with relevant environmental laws and regulations.

In 2023, our Finland offices achieved WWF Green Office certification, recognising our environmental management system and demonstrating our commitment and dedication to developing environmental issues in our premises.

We are actively working towards reducing our carbon emissions while promoting circular economy practices. We have committed to set near-term company-wide emission reductions in line with climate science with the Science Based Targets initiative (SBTi).

Accessibility isn’t just an enhancement to digital services—it’s a necessity. By addressing diverse needs and challenges, we ensure that everyone can fully participate in society. Our holistic approach combines user-centred design, clear and concise content, and high-quality software to deliver accessible, inclusive digital experiences for all.

Efficient, high-performing software helps lower the carbon footprint of digital services while maximising the benefits of cloud scalability. Through sustainable cloud infrastructure design, we build architectures that support optimal performance and minimise energy consumption. This balance of performance and sustainability ensures that digital infrastructure is cost-effective and environmentally responsible.

The rapid pace of technological advancement affects individuals, communities, and society. Our commitment to ethical technology prioritises privacy, human rights, transparency, explainability, fairness, accountability, and human oversight. By developing and deploying trustworthy technology, we deliver purposeful, meaningful services with proactive measures to predict and mitigate harmful outcomes.

Total GHG emissions: 1026.6 tCO2e

Scope 1: 0.0 (0%)

Scope 2: 29.8 (2.9%)

Scope 3: 996.8 (97.1%)

GHG emissions per Scope 3 category (tCO2e)

1. Purchased goods and services 787 (79%)

2. Capital goods 30.4 (3%)

5. Waste generated in operations 3.5 (0.3%)

6. Business travel 147.4 (14.8%)
7. Employee commuting 28.5 (2.9%)