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Sustainability

Make digital development sustainable

Diverse minds have a strong vision that can shape future realities for better results. Together with our digital engineers, we provide solutions that tackle tomorrow's challenges using today's innovations.

Glow lines

Towards a more sustainable world with digital development

Digital experiences transform life and work, requiring their creation to adhere to the highest standards of responsibility, quality, and impact. Our mission is to make digital development sustainable by taking digital quality and experience to a new level.

Businesses are facing increasing pressure to demonstrate ethical conduct and economic resilience, driven by compliance requirements as well as stakeholder expectations. We address this through a culture of integrity, accountability, and transparency embedded in our daily practices, while ensuring sustainable economic performance that delivers long-term value for all stakeholders.

Climate change shapes the world, requiring digital solutions that align with environmental responsibility and resilience. We are committed to creating adaptable, long-lasting solutions that deliver enduring positive impact in a changing world.

Digital innovation transforms businesses and work, making it crucial to attract and retain skilled professionals for long-term success. We invest in our people's well-being, growth, and engagement by fostering an inclusive, meaningful, and sustainable work culture. Our approach adapts to customer and business needs, embraces new technologies, and considers the full lifecycle of our solutions for lasting impact.

Sustainability

Sustainability report

Our second sustainability report follows the structure and disclosure themes of the European Sustainability Reporting Standards (ESRS). It meets the requirements of the Corporate Sustainability Reporting Directive (CSRD). The report provides a comprehensive overview of the status of our sustainability efforts.

Operating as a responsible business partner

The foundation of our business lies in enduring partnerships. Customer satisfaction is one of our key metrics measured annually with an external partner, OnWay. We perceive economic accountability as the combination of steady, profitable business expansion alongside a conscientious network of partners.

We report openly on our sustainability through the United Nations Global Compact Communication on Progress and CDP global environmental disclosure system.

Total GHG emissions: 1026.6 tCO2e
Scope 1: 0.0 (0%)

Scope 2: 29.8 (2.9%)

Scope 3: 996.8 (97.1%)

GHG Emissions Assurance Report 2024

GHG emissions per Scope 3 category (tCO2e)
1. Purchased goods and services 787 (79%)

2. Capital goods 30.4 (3%)

5. Waste generated in operations 3.5 (0.3%)

6. Business travel 147.4 (14.8%)
7. Employee commuting 28.5 (2.9%)

Fostering a sustainable and inclusive culture

Our top priority is our employees' well-being, which is monitored through monthly questionnaires, an extensive annual survey by an independent party, and surveys for the loved ones of Nitoreans. To nurture our culture, we have the Kamu peer-to-peer coaching system for Nitoreans to mentor each other.

Our collaboration with Inklusiiv Oy enhances learning in diversity, equity, inclusivity, and belonging (DEIB). We've established DEIB principles and safer space rules, fostering a welcoming and supportive environment for all.

Our Core program allows all employees to dedicate 10% of their work time to competence development and internal projects. In addition, our Nitor’s Academy program provides tools for self-development planning and a budget for courses and conferences. With these programs, we provide a life-long development path that keeps our skills up to date and our people happy.

Working towards ambitious environmental targets

We are promoting environmental sustainability and conducting our business in a manner that is environmentally responsible, legal, and compliant with relevant environmental laws and regulations.

In 2023, our Finland offices achieved WWF Green Office certification, recognising our environmental management system and demonstrating our commitment and dedication to developing environmental issues in our premises.

We are actively working towards reducing our carbon emissions while promoting circular economy practices. We have committed to set near-term company-wide emission reductions in line with climate science with the Science Based Targets initiative (SBTi).

56
Employee Net Promoter Score
61
Average number of training hours used per person
17%
Share of underpresented genders

We collaborate with Inklusiiv Oy and Women in Tech to create equal opportunities and enhance understanding in diversity, equity, inclusivity, and belonging (DEIB). We've established DEIB principles and safer space guidelines, fostering a welcoming and supportive environment for all.

Ethics, people, and purpose guide our work

Long-term success comes from happy employees and customers. By focusing on both and building a culture of respect and trust, we have achieved high customer satisfaction and received recognition for our excellent corporate culture. 

We are part of the United Nations Global Compact, the world's largest corporate sustainability initiative. We have committed to the ten principles of the UN Global Compact. Our Code of Conduct, based on those principles, outlines responsible business practices that every employee, no matter their role, must follow.

Read our Code of Conduct here.

Making digital development responsible

Digital services are influencing everyone’s daily lives, and the increasing demand for usable, accessible, and trustworthy experiences is visible. We help our clients provide high-quality, inclusive, and secure digital solutions that offer real value for their customers and end-users.

We focus on accessibility and information security during the design, development, and delivery of digital services. We work closely with our clients and understand the critical impacts these digital solutions have on their customers.

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