Create delightful products and services that are accessible and easy to use for everyone. Our design approach evolves with customer and business needs, embraces new technologies and innovation, and considers solutions’ entire lifecycle for long-lasting impact. We love transforming ideas from concepts to reality in close collaboration with our customers.
Understanding what your customers value and how to serve them is crucial. Aligning customer understanding with your business goals brings clarity and shapes your vision.
Through customer-oriented design and product innovation, we help you develop new business opportunities and products that your customers will love, keeping you ahead of the competition.
Successful products adapt to people’s needs and align with your business strategy. Create seamless customer experiences that positively impact the environment and society.
Seamless experiences do not just magically happen. They are achieved through collaboration between product teams and customers to understand customer needs and ensure accessibility and usability for everyone. Research, design, prototyping, and testing are essential for achieving successful outcomes now and in the future.
As your design organization evolves, it’s crucial to support people’s growth and adapt to changing needs. Regardless of your organization’s size or current skills, we help you grow, foster collaboration, and shape behaviours that drive your vision forward.
Our approach considers these factors and adapts to new working methods, technologies, and innovations as they emerge.
Integrate design thinking and practices into strategy creation.
Leverage customer-oriented design and product innovation to identify and design new business opportunities.
Develop customer experiences holistically across all touchpoints and channels to attract more customers.
Digital product design goes beyond UX and UI design taking product from idea to customers.
Create meaningful connections with customers using creative and visual design and build brand equity.
Shape customer experiences significantly with clear content.
Create products that are inclusive, more accessible and usable for everyone.
Understanding where and why your customers struggle and what their pain points are is crucial for finding solutions.
Keep design consistent across the products with an accessible design system, improve ways of working and speed up time to market.
Scale design competence and improve design maturity.
Integrate AI into design workflows, and craft purposeful and trustworthy AI services.
Timo-Pekka Viljamaa
Director, Design Services
Phone number
+358 50 486 0522
Email address
timo-pekka.viljamaa@nitor.comMervi Rauhala
Principal Service Designer
Phone number
+358 40 844 6779
Email address
mervi.rauhala@nitor.com
